Once Human X Palworld Crossover has started! Deviation: Survive, Capture, Preserve is now live!

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

You spoke, we listened! 👂 A huge shoutout to everyone who shared their thoughts with us. To make sure your voices are always heard, we're launching a weekly feedback roundup! Here's a look at some of the recent conversations we've had.

Dear Metas, From November 7th to November 13th, Once Human banned a total of 116 Players. This includes 105 players penalized for cheating, 11 players penalized for malicious interference. Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered.

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue. Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

Dear Metas, The Version 2.2.1 server maintenance and update is planned for November 12 at 4:00 PM (PT) and is expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience. The update size is approximately 3.02 GB on PC launchers, 106 MB on the PC client, 250 MB on Android, and 272 MB on iOS (actual size may differ). We recommend downloading the update over Wi-Fi.