Once Human New Version Is Live! Starfire Festival Rewards Are Here!

Dear Metas, From March 27 to April 2, Once Human banned a total of 117 players. Among them, 69 players were publicly penalized for using cheats, and 23 players were punished for maliciously affecting other players.

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: ESC - Support & Feedback - Submit Suggestion Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion If you're offline, you can also report issues via our official email: oncehuman@global.netease.

Dear Metas, We have received a large amount of feedback from Metas regarding the Version 2.3.

Dear Metas, After this version update, some Metas’ Territories were classified into a blocked area, preventing them from returning to their Territory normally. After verification, this occurred because, to support the development needs of a subsequent Scenario, the boundary positions of some fringe areas were adjusted, causing parts of those areas to become blocked zones.

Dear Metas, The server maintenance and update is planned for April 8, 2026, at 4:00 PM (PT) and expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience.