Once Human New Version Is Live! Starfire Festival Rewards Are Here!

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Dear Metas, From October 24th to October 30th, Once Human banned a total of 356 Players. This includes 142 players penalized for cheating, 34 accounts suspended for alt-account exploitation and linked violations, 11 players penalized for malicious interference. Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game a

Dear Metas, Reports state that a mysterious new device has appeared on Eternaland—the Paradise Facility, which can connect to Island Paradises nearby. On an Island Paradise, you can unleash your inspiration to design your own gameplay features and embark on a creative journey. Through the Paradise Facility, other Metas can also visit your Island Paradise, allowing you to showcase your works!

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue. Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

Dear Metas, The Version 2.2.0 server maintenance and update is planned for October 29 at 4:00 PM (PT) and is expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience. The update size is approximately x GB on PC launchers, x GB on the PC client, x MB on Android, and x MB on iOS (actual size may differ). We recommend downloading the update over Wi-Fi.  NOTE: If the update is delayed on Steam, it may be downloaded more than once.