Once Human New Version Is Live! Starfire Festival Rewards Are Here! ​

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: ESC - Support & Feedback - Submit Suggestion

Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following are the ongoing/completed fixes:

May 18

The following issues have been fixed:

1. Fixed an issue where the Deviation "Strange Door"'s derived Building "The Portal" sometimes failed to load and display correctly.

2. Fixed an issue where the Frugal Style Stats for Weapons sometimes did not take effect.

3. Non-RaidZone Mode: Fixed an issue where the Blueprints obtained from disassembling the Dropped Gear "Compound Bow - The Burden of Betrayal" had incorrect Rarity.

May 15

The following issues have been fixed:

1. Fixed an issue where ingredients could be lost if the Chef failed to store them in the Campfire Stove.

2. Fixed an issue where the Chef could fail to submit a dish.

3. Fixed an issue where Portable Fridges redeemed from the Chef Redeem Shop might not take effect properly.

4. Fixed an issue where food Durability in the backpack could display incorrectly when carrying multiple Portable Fridges.

5. Fixed an issue where some weapon scopes glowed abnormally.

6. Fixed an issue where Grafting Catalysts could not be used in some cases.

7. Fixed an occasional clipping issue with the Fallen Abyss Set.

8. Fixed an issue where the Deviation Securement Box in Dangling Vessel Cove could not be interacted with.

9. Fixed an issue where the Core Loot Crate in Mirage Monolith Danger Zone could not be interacted with.

Once Human Development Team