Once Human New Version Is Live! Starfire Festival Rewards Are Here! ​

DearMetas,Ifyouencounteranyissueswhileplaying,pleasecontactususingthefollowingmethods:PC:Openthein-gameESCmenu→Feedback&CustomerSupport→SelectBugReporttosubmityourissue.Mobile:Tapthemenubuttonintheupperrightcorner→Taptheheadphoneiconinthesidebar→SelectCustomerSupport→ThenchooseBugReporttosubmityourfeedback.Ifyou'reoffline,youcanalsoreportissuesviaourofficialemail:oncehuman@global.netease.com.We'llinvestigateassoonaswereceiveyourmessage.We'vebeengatheringcommunityfeedbackandactivelyaddressing

The Bug Hunt event has officially begun! Metas can submit bug reports through the in-game Bug Hunt event to earn points. Rewards will be distributed based on the points ranking to Metas who provide valid bug reports!

Dear Metas, The Version 2.1.5 server maintenance and update is planned for October 15 at 4:00 PM (PT) and is expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience.