Once Human New Version Is Live! Starfire Festival Rewards Are Here! ​

Dear Metas, From January 23 to January 29, Once Human banned a total of 169 players overseas, including 60 players penalized for cheating and 16 players punished for maliciously disrupting other players. Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered.

Dear Metas, The server maintenance and update is planned for February 4, 2026, at 3:00 PM(PT) and expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience.

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: ESC - Support & Feedback - Submit Suggestion Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion If you're offline, you can also report issues via our official email: oncehuman@global.netease.