If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue where the female stockings of the Prism Mirror and Combat Medic sets would display incorrect dye colors.
2. Fixed an issue where the female tights of the Prism Mirror set would clip through boots.
3. [Console Only] Fixed an occasional issue with abnormal sky and terrain display in certain scenarios.
Once Human Development Team
