Once Human X Palworld Crossover has started! Deviation: Survive, Capture, Preserve is now live!

DearMetas,Ifyouencounteranyissueswhileplaying,pleasecontactususingthefollowingmethods:PC:Openthein-gameESCmenu→Feedback&CustomerSupport→SelectBugReporttosubmityourissue.Mobile:Tapthemenubuttonintheupperrightcorner→Taptheheadphoneiconinthesidebar→SelectCustomerSupport→ThenchooseBugReporttosubmityourfeedback.Ifyou'reoffline,youcanalsoreportissuesviaourofficialemail:oncehuman@global.netease.com.We'llinvestigateassoonaswereceiveyourmessage.We'vebeengatheringcommunityfeedbackandactivelyaddressing

The Bug Hunt event has officially begun! Metas can submit bug reports through the in-game Bug Hunt event to earn points. Rewards will be distributed based on the points ranking to Metas who provide valid bug reports!

Dear Metas, The Version 2.1.5 server maintenance and update is planned for October 15 at 4:00 PM (PT) and is expected to last about 2 hours (actual time may differ). Please plan your game time accordingly for the best experience.

Dear Metas, We know you're excited about upcoming content updates! We've received many inquiries about topics such as new vehicles, construction system upgrades, and more. In this Dev Blog, we'll share a sneak peek at our latest additions and optimizations, including a comprehensive upgrade to the construction system, new ways to explore on air, sea, and land, as well as upcoming Deviations.

Dear Metas, If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue. Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.