Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
November 12
1. Fixed an issue where the Poem of Binding hairstyle could not be displayed or worn properly.
2. Fixed an issue where, in some cases, the Voyager would cause the Calamity Tower to die abnormally.
Once Human Development Team
