Fair Play Announcement (October 30, 2026 – November 05, 2026) _ Once Human

Fair Play Announcement (October 30, 2026 – November 05, 2026)

11/12/2026 • Fair Play Announcement (October 30, 2026 – November 05, 2026)

Dear Metas,

From October 30 to November 5, Once Human banned a total of 290 players. Among them, 278 players were publicly penalized for using cheats, and 45 players were punished for maliciously affecting other players.

Because the AI model is still being updated, backend monitoring data shows there is still a slight chance of false bans being triggered. If you have any questions or concerns about a penalty, please submit an appeal through the in-game appeal screen. We sincerely apologize for any inconvenience this may have caused.

Maliciously exploiting bugs, taking advantage of game vulnerabilities, intentionally disrupting Others' games, engaging in Illegal Teaming, and similar behavior undermine the fairness of the game environment and negatively impact other Players' normal gaming experience. We will impose penalties for such violations based on their severity. If repeated violations are confirmed, the penalties will be escalated.

If you encounter any violations or believe your account has been wrongly banned, please reach out through our official customer service channels to submit an appeal or provide feedback.

Reporting Violations: Please submit relevant evidence of violations through the in-game reporting system, official customer service, or the feedback platform.

Wrongful Bans: Please submit a review request through the official appeal channel. We commit to responding within 24 hours and upgrading our wrongful ban compensation plan.

Finally, a total of 209 compensation grants have been issued to 175 players under the damage compensation mechanism for non-cheating players affected by cheats during this period. The current scope of compensation cannot yet cover all situations. If you have encountered cheating but did not receive compensation, we sincerely apologize. This does not mean your experience has been overlooked — it reflects current limitations in our detection and coverage mechanisms. If you have any compensation-related concerns, please submit feedback via official customer service, including details such as match information, specific time, and the impact you experienced. Every piece of feedback you provide is crucial for us to improve our compensation algorithms and expand protection coverage.

Below is a list of players recently penalized for severe violations. The accounts listed have been reviewed and confirmed to be in violation. If you have any questions, please contact in-game customer service.

1. Language violations

From October 30 to November 5, a total of 146 penalties were issued for language violations:

30 days — 2 cases

7 days — 14 cases

1 day — 89 cases

2 hours — 0 cases

(Due to space limitations, we do not provide the list of players banned for speech violations.)

We've been paying close attention to feedback regarding the chat restriction system and have launched a focused optimization effort. Improvements include upgraded smart filtering to reduce false positives and better manual review processes for more accurate judgment. We'll continue refining this system to make communication smoother.

This world is brought to life by your interactions—whether you're sharing highlights or fighting alongside friends, every sincere exchange brings warmth to the game. We hope everyone uses kind words to build meaningful memories and protect the beauty of the world of Nalcott together.

2. Use of cheats or hacks

We will identify the characteristics of newly discovered cheats and use them for retroactive investigations. After banning an account, we will check if it has any associated "alt" accounts and ban those as well. For players who are banned following verified violations (including certain penalties for teaming with cheaters), we will reclaim their Territory Terminals upon the ban, and the corresponding Territories will become Unoccupied.

The following is the list of players penalized for using cheats or hacks from October 30 to November 5:

Region

Server Name

Nickname

Ban Duration

Ban Reason

Europe

Manibus-X0310

1605**949

k**ikbuj

3600days

Use of Unauthorized Software & Malicious

Code Cracking

Europe

E_Dream-X0111

1605**593

й**йцйусу

3600days