Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
September 20
1. Fixed an issue in some servers where game modes such as Public Crisis Events and Dreamer Events were not starting properly.
2. Fixed an issue where water and wire in the territory could not be selected.
Once Human Development Team
