Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
August 18
The following issues have been fixed:
1. Fixed an issue where the official server incorrectly placed buildings exclusive to Custom Server.
2. Fixed an issue in Deviation: Survive, Capture, Preserve where the Block Wanderer had abnormal HP values.
Once Human Development Team
