If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following issues have been fixed:
1. In the version update on July 23, we adjusted the attraction effects of some baits for different fish. Since this adjustment was not promptly included in the version update announcement, some Metas continued using their old fishing strategies after the update, resulting in efficiency that did not meet expectations. We sincerely apologize for the inconvenience caused and hereby provide an explanation:
The Crankbait produced by the Deviation Frog the Leaper will be more attractive to special fish such as Electric Eels. Metas are advised to adjust their fishing strategies accordingly based on the new bait effectiveness. Thank you for your feedback and understanding.
2. Fixed the issue where the text descriptions of some items did not match their actual effects.
3. Fixed display issues with some custom servers.
Once Human Development Team
