If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following issues have been fixed:
1. Fixed an issue where, under certain circumstances, the last bullet of the "SN700 - Finale" did not correctly obtain the Reverb stack bonus, resulting in abnormal DMG.
The following issues are expected to be fixed by 06:00 PT. Actual completion time may vary:
1. Fixed an issue where, when a character automatically migrated to the permanent server, the Deviations placed by friends in their territory were not correctly refunded.
2. Fixed an issue where, when using the photo - decal feature, an interface abnormality caused the game to freeze.
3. Fixed an issue where some item collection progress displayed abnormally in the Vault Returns.
4. Fixed an issue where the Hyper Blitz Lightforge Canvas Pack was not displaying correctly in the Shop.
5. Fixed an issue where some cosmetics of the "Cambrian Nightfall" Dye Set displayed abnormally.
Once Human Development Team
