If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue where vulnerability applied by the Deviation Voodoo Doll's ultimate ability was not linked to the skill rating.
2. To ensure the experience of collecting Deviations in the Rift Space, the maximum capacity of the Rift Securement Box has been changed to 300. When Metas continue collecting during Rift gameplay after reaching the limit, they can still collect up to a maximum of 400.
3. Fixed an issue where the dye interface for Fashion still incorrectly displayed the armor model after enabling part hiding.
4. Fixed an issue where Metas participating in the Custom Server RaidZone scenario could not complete the "Custom Server Online for 5 Minutes" task during Dreamy Wave; also fixed a display issue where some players' points of flipping cards did not match the total points on the card faces.
5. Fixed an issue where the "Multiple journeys completed" prompt incorrectly popped up after signing in again or switching scenes.
6. Fixed an issue where some variant fish could not be placed into the fish tank.
7. Fixed an occasional issue where saving the Fashion dye could lead to unknown error.
Once Human Development Team
