S4 is Live! The Riftwalker Descends! Time to Conquer the Sky!

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: ESC - Support & Feedback - Submit Suggestion

Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following are the ongoing/completed fixes:

June 3 (Scheduled update at June 3, 3:00 AM PT, subject to change)

1. Fixed an issue where Unstable Aggregates would refresh incorrectly after a Vision is activated.

2. Fixed an issue where, under certain circumstances, rewards could not be claimed after reaching the Collection Progress in the Visional Wheel event [Vision Collection] - [Morphed Collection].

3. Fixed an issue where Echoites would occasionally get stuck in the terrain and couldn't be found.

Once Human Development Team