If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue where the Gravity Crystal obtain limit reset did not take effect. It has now been correctly reset.
2. Fixed an issue where certain drops did not take effect after setting the Visional Wheel mode in Custom Server settings.
Once Human Development Team
