If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following issues have been fixed:
1. The "Aerial Hunt" Game Mode (Riftwalker Boss Combat) in the Visional Wheel - Gravity Abyss has completed server stability optimization and is now properly open. The mode opens once per hour. Fieteen minutes after the Vision is activated, the Riftwalker will randomly appear in Wilderness Settlements. You can check the Riftwalker pins on the map and proceed there.
2. Fixed an issue where Deviation information could not be viewed in the Fusion Pod on mobile.
3. Fixed an issue where the Combat Deviation equip interface became unresponsive in certain situations.
4. Fixed an issue where unconfigured text was displayed in the friends List.
5. Adjusted some Furniture Formula content, removing invalid Items.
Once Human Development Team
