Once Human New Version Is Live! Starfire Festival Rewards Are Here! ​

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: ESC - Support & Feedback - Submit Suggestion

Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following are the ongoing/completed fixes:

April 29

The following issues have been fixed:

1. Fixed an issue where Sunfish could not be placed in Fish Tanks or Specimen Racks, and where some Fish Tanks could not hold fish due to abnormal attributes. If your Fish Tank still cannot hold fish, please dismantle it and build it again.

Once Human Development Team