If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue in the Astral Dewlets event where Wish Machine Draw Tickets could not be claimed properly.
2. Fixed an issue where some obtained furniture formulas showed the wrong unlock status.
3. Fixed an issue where using a Deviation's battle skill again while it was on cooldown would incorrectly recall the Deviation.
4. Fixed an issue where crafting multiple Items with an Enhanced Electric Furnace consumed the wrong amount of materials.
5. Fixed an issue where "Void Wings Skin: Aether Reverie" could display incorrectly from other players' perspectives.
6. Fixed an issue where the Tech Invention feature was incorrectly available in RaidZone Mode.
7. Fixed an issue where Custom Server Hosts on mobile could not distribute items.
8. Fixed an issue where the build limit in non-RaidZone modes on Custom Servers was incorrectly set to 700.
9. Fixed an issue where the low-gravity effect did not work on Custom Servers after selecting the Starfall Inversion season.
10. Fixed an issue where icons in the build list displayed incorrectly in Cloud Gaming.
Once Human Development Team