If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue where Biomechanical items stored in the Eternaland Depot would occasionally display incorrectly in the Hotbar.
2. Fixed an issue where, in some cases, Power Upgrade II obtained through tech level increases did not take effect properly. Metas can now correctly increase their generator limit through tech level increases, generator tech enhancements, and similar systems, for up to 4 additional generators.
3. Fixed an issue in the Custom Server RaidZone scenario where certain supplies could be mistakenly removed by the Server Host while using features such as Send Items and Set Items.
Once Human Development Team
