If you encounter any issues while playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue where the Beret and Sleek Leather Jacket could not be obtained. They can now be directly unlocked by consuming Starchrom.
2. Fixed an issue where, when dealing damage to a target marked by The Bull's Eye, the client-side damage number display would sometimes be abnormal (the actual damage values were correct; this was only a display issue).
Once Human Development Team
