If you encounter any issueswhile playing, please contact us using the following methods:
PC: ESC - Support & Feedback - Submit Suggestion
Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via ourofficial email: oncehuman@global.netease.com. We'll investigate as soon as wereceive your message.
We've been gathering community feedback and actively addressing your concerns.
1.Fixed the issue where the Phantasmal Suffix Mod failed to trigger repeatedly.
2.Fixed the inconsistency in the descriptions of certain Wild Suffix Mod.
3.Fixed the issue where incorrect-grade useless crystals could be obtained from the Hoarder Bug Nest in advanced strongholds. We will recover the incorrectly obtained crystals within 3 business days.
4.Fixed the issue where Deviations dropped by the Devourer could not be obtained properly.
5.Fixed the issue where some mod selection crates did not display all available mods.
6.Fixed the occasional issue of incorrect mod dust deduction during mod store exchanges.
Once Human Development Team