If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
1. Fixed an issue on mobile devices where the mod equipment button was not displayed properly due to excessively long mod attribute descriptions.
2. Fixed an issue where mod attribute values were displayed abnormally.
3. Fixed an issue where Cradle Override was not functioning correctly in certain situations.
4. Fixed an issue on mobile devices where blueprint conversion options could not be selected in certain situations.
5. Fixed an issue where the appearance interface could not preview the Butterfly Isle Labyrinth Set and Still-warm Hat.
6. Significantly reduced the material consumption required to activate Territory Protection in the Pollution Zone.
*Attention: Whether a Territory is within the Pollution Zone is determined by the Territory Terminal. Territories unaffected by Corrosion, such as Stardust Generators and other facilities, will not be considered within the Pollution Zone.
7. Fixed an issue where the Corrosion description for Territories in the Pollution Zone was incorrect on non-RaidZone servers.
8. Fixed an issue where the Frost Vortex keyword effect would not function properly after being replaced.
9. Fixed an issue on mobile devices where players wearing the Butterfly Isle Labyrinth female Top experienced abnormal skin color.
10. Fixed an issue where certain Fashion Traits did not activate properly when wearing dyed versions.
11. Fixed an issue in the Deviant Zone where the Boss-summoned semi-Deviants dropped an abnormal number of Deviant Sprouts. Now, in the Deviant Zone, the Boss-summoned semi-Deviants will no longer drop excessive Deviant Sprouts.
12. Fixed an issue where the death replay entry was not displayed on PC in certain situations.
Once Human Development Team