Once Human X Palworld Crossover has started! Abnormal Securement is now live!

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following issues have been fixed:

1. Fixed an issue where mountain terrain in RaidZone Mode's wilderness could be built incorrectly.

2. Improved the Lord of Moonlight's healing logic: A 3-minute healing cooldown has been added to prevent infinite healing.

3. Fixed an issue where the Starwish Guardian Set's kill effect displayed incorrectly in first-person view.

4. Fixed an issue where collectible resources in Securement Silo - PHI could disappear.

5. Fixed unresponsive touch controls when entering punctuation on mobile devices.

6. Fixed an issue where a very small number of players could obtain extra Blueprint Fragments abnormally. Accounts with abnormal gains will be reviewed and handled accordingly. Details and follow-up actions will be shared in future announcements. Thank you for your understanding and support, Metas!

Once Human Development Team