Once Human X Palworld Crossover has started! Abnormal Securement is now live!

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following issues have been fixed:

1. Fixed an issue where the universal interaction button for some Deviated plants would disappear, making them impossible to gather.

2. Added new items to the Island Paradise shop: Pal Gloves, Pal Pants, and Pal Shoes. You can redeem them at the Redemption Shop.

3. Fixed a rare display issue with facilities in the Eternaland Island Paradise.

4. Fixed an issue where the vehicle skin Lightspeed Era became misaligned after equipping reinforced glass.

5. Optimized the trigger conditions for Lunacy in Visional Wheel S2 - Lunar Revelry. After the fix, if your level is below 20 when a visional event begins in any scenario, you will no longer be affected by Lunacy.

6. Fixed an issue where the side story task Carnival of Doom could not be completed properly.

7. Fixed an issue where preset graphics settings on mobile clients were incorrectly reset upon launch.

8. Fixed an issue where Deviation entries returned via mail would be lost if the number of Deviations placed in the Symbiosis Field Guide exceeded the limit.

9. Fixed a rare issue on Eternaland where the model for the Deviation Storage Crate: Throbbing Whispers would disappear, preventing access to Deviations.

10. Fixed an issue where the vehicle skin Lightspeed Era had an abnormal hitbox. After the fix, the vehicle can now be properly hit and destroyed.

11. Added item usage restrictions to the Deviation Master World Championship to prevent unfair advantages during matches.

12. Fixed an issue in Deviation: Survive, Capture, Preserve where certain Deviation Skills (Self-Recharge, Upper World Protection, Crude Oil Spill, Animal Expert, Chain Lightning, Arrow Storm, and Whale Invasion) could not be inherited or used with skill books.

13. Added a new item to the Hot Springs Arena shop: Species Mutagen - Chefosaurus Rex.

14. Based on player feedback, we discovered that in Phase Ⅰ of Deviation: Survive, Capture, Preserve, players were unable to obtain advanced materials needed to craft tools such as the Advanced Synthesis Bench. To address this, we have unlocked advanced material acquisition in Phase Ⅰ, allowing Metas greater freedom in gameplay.

15. Fixed an issue on Paradise Island where certain NPC dialogue options caused unintended teleportation.

16. Fixed an issue in the Custom Server version of Deviation: Survive, Capture, Preserve where matching-related main story tasks could not be completed. After the fix, these tasks will now be automatically completed.

Once Human Development Team