Once Human new PvP Spin-off: RaidZone Now live

Dear Metas,

If you encounter any issues while playing, please contact us using the following methods:

PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.

Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.

If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.

We've been gathering community feedback and actively addressing your concerns.

The following bug fixes for Once Human and Once Human: RaidZone have been applied:

Once Human

Fixed issues with cloud gaming where Construction mode interfaces were displayed incorrectly, operations would not take effect, and crashes would occur.

RaidZone

Fixed an issue where occupying a territory sometimes failed if the territory had Straight Ladders in it.

2. Fixed an issue where gathering would cost Stamina.

General Fixes

1. Fixed an issue affecting the display of some fashion icons.

2. Fixed an issue where the Bunny Planet Makeup Pack's female makeup could not be obtained normally. Affected players will receive a reissue within 5 working days.

3. Fixed an issue where the Astral Leap Set's special effects were missing on some mobile devices.

4. Fixed an issue affecting the display of the Confirm Purchase button on the Lightforge Loot Crate Redemption Shop interface.

5. Fixed an issue affecting the display of Deviation damage calculations.

6. Fixed an issue where the Blueprint Shop could not be opened on custom servers.

Once Human Development Team