Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support → Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following bug fixes for Once Human and Once Human: RaidZone have been applied:
Once Human
1. In the Version 2.1.3 Update Announcement, the following statement was ambiguous: "Unlocked Creative Cooking recipes of a single type can be cooked in bulk. Bulk production will be handled by Chefosaurus Rex." Therefore, we've added the following clarification: "Bulk production of Creative Cooking recipes will not benefit from Chefosaurus Rex's bonus effects." We apologize for any inconvenience caused.
2. Fixed an issue where the elemental damage buff provided by biomechanical crops grafted with Rainfall Reaper did not take effect.
Red Rainfall Reaper: Increases Blaze DMG by 8% for nearby allies.
White Rainfall Reaper: Increases Frost DMG by 8% for nearby allies.
Yellow Rainfall Reaper: Increases Blast DMG by 8% for nearby allies.
Green Rainfall Reaper: Increases Shock DMG by 8% for nearby allies.
3. Fixed an issue where using Nalcott Easter Egg in bulk incorrectly caused ingredient effects to stack.
4. Fixed some issues where updated content for blueprint fragments and Lunar Oracle custom servers were displayed early by mistake.
General Fixes
1. Fixed an issue where the video for Lightforge Loot Crate: Eclipse Cinder did not display correctly.
2. Fixed an issue where after equipping a prismatic nickname, the character's name would display wrongly in the World chat channel.
Once Human Development Team
