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FEEDBACK GUIDE

04/24/2025 FEEDBACK GUIDE

Dear Metas,

Once Human highly values player feedback. We've established two dedicated in-game feedback channels: Customer Support for bug reports and the Co-Dev Feedback Platform for suggestions. This guide will show you how to submit feedback in the game.

 

Customer Support

Purpose: Bug reports, AI help bot, live customer support, recovering lost items, etc.

How to Access:

Menu button (top-right corner) > Feedback icon (right sidebar) > Customer Support/Suggestion > Bug Report

 

Co-Dev Feedback Platform

Purpose: suggestions directly sending to Devs

How to Access: Menu button (top-right corner) > Feedback icon (right sidebar) > Suggestion > Co-Dev Feedback Platform > Make a Suggestion

 

Once Human Development Team

 

 

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