Dear Metas:
We've discovered a technical issue where Twitch Drops rewards sent to your in-game mailboxes were automatically deleted if not claimed within 24 hours.
We've fixed that bug. Now, when Twitch Drops rewards arrive in your mailbox, you'll have a full two weeks to claim them.
For those affected by this issue, we've re-sent your unclaimed rewards to your in-game mailboxes as of this Friday (November 8). Please log in and claim them at your earliest convenience.
We're committed to giving you the best Twitch Drops experience possible. If you have any questions about claiming your rewards, please check out our latest FAQ. If you still need assistance, feel free to drop us a message on our official Discord—we're here to help. Thank you for your continued support!
Once Human Discord:https://discord.gg/oncehuman
Once Human Development Team
©1997-2024 NetEase, Inc.All Rights Reserved