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Once Human Closed Beta FAQ

03/13/2026 Once Human Closed Beta FAQ

1. When is the Closed Beta? Can I schedule a different time?

The beta will run from March 26, 2026, at 19:00 (PT) to April 8, 2026, at 24:00 (PT). This is a fixed-time test, and participation is not possible outside of this period.

 

2. Which platforms and console models are supported?

The beta will be available on Xbox and PlayStation, including PS5, PS5 Pro, and Xbox Series S|X.

*Please note: All game content is still in development and may not represent the final quality.

 

3. What content is included in this test?

This test includes the tutorial and the Manibus scenario content.

 

4. Are there any regional restrictions?

The servers for this Closed Beta are located in North America and Europe.

 

5. How do I get a test code?

· If you apply via the Once Human Discord-Google Form, selected players will be assigned a special community role and will receive their test codes and instructions within the community. Please stay tuned for notifications.

· If you apply via Xbox Insider, selected players will be able to access the test directly through the Insider Hub when it begins.

 

6. Can I invite a friend?

Feel free to invite friends to apply with you! However, please note that final selection is based on individual questionnaire results. Keep an eye on your Discord notifications for updates.

 

7. Is the test free?

Yes, this Closed Beta is completely free.

 

8. Are there any rewards for participating?

Yes. By reaching at least character level 20 during the test, you will unlock the Closed Beta Pack, containing the Abyssal Dragon Setand Dragon Dance - KAM. This pack will be credited to your account and can be claimed when the game launches fully on console.

 

9. How do I download and install the beta?

🎮 For PlayStation Players (using a code):

If you receive a PS beta code via our Discord:

1. Start your PlayStation and go to the PlayStation Store.

2. Find the "Redeem Codes" option (under "..." on PS5 / bottom of left menu on PS4).

3. Enter the 12-digit code you received and confirm.

4. After successful redemption, you can find and download the beta from your Game Library.

🟢 For Xbox Players:

>>>> Using a Test Code:

1. Start your Xbox, go to the Microsoft Store on the home screen.

2. Open the side menu with the left button or find the "Redeem" option in the store.

3. Enter the 25-digit code you received and confirm.

4. After redemption, the game will start downloading automatically. You can also find it under "My games & apps".>>>> Via Xbox Insider Hub:

5. Open (or download) the "Xbox Insider Hub" app on your console.

6. Select the "Previews" tab in the left menu.

7. Find our game in the list and click "Join".

8. After registration, you'll be guided to the store page. Click "Install" to download.

 

10. Is pre-dowhload available?

Yes. Pre-load begins on March 24, 2026, at 19:00 (PT). You can use your code to pre-load the game.

*Please note: After April 8, 2026, at 00:00 (PT) (24 hours before the beta ends), new players can no longer use codes to download.

 

11. What languages are supported?

The beta supports: English, French, German, Japanese, Korean, Portuguese, Spanish, Russian, Simplified Chinese, and Traditional Chinese.

 

12. Does the beta support mouse & keyboard?

No, this beta only supports controller play on console.

 

13. Can I switch devices during the test?

Yes. You can switch devices as long as you use the same linked account.

 

14. Is cross-platform play supported?

Yes, this test supports cross-platform play between Xbox and PlayStation.

 

15. Will my progress carry over to the full release?

No. This is a time-limited test with a full wipe. All in-game progress will be reset. However, the Closed Beta Pack rewards are permanent and will be credited to your linked account for use in the full console release or on other official platforms.

 

16. How do I register/link my account for the test?

You can register directly with your PlayStation or Xbox account on the game's login page.

Important:If you wish to link an existing account (e.g., from PC/mobile) to receive your beta rewards on it, you must do this before creating a character in the beta:

1. Log in on your console.

2. Before creating a character, click the "Account Link" button (top right).

3. Bind your existing account and log in with it.

 

17. Can I stream, record, or share content from the test?

No. To ensure fairness, confidentiality, and development focus, all streaming, recording, screenshotting, and sharing of beta content is strictly prohibited.

 

18. How do I report bugs or give feedback?

· For bugs, use the in-game menu: [Feedback & Customer Support] > [Bug report] > [Other bugs].

· For general feedback/suggestions, use: [Feedback & Customer Support] > [Co-Dev Feedback Platform]. Our dev team reviews this.

· We have also created a dedicated channel, #tester-feedback-submit, in the official Once Human Discord for beta-specific feedback.

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